Track ups mail innovations2/13/2024 ![]() ![]() In theory, this is a "partnership" between UPS and USPS where UPS ships your package to the post office & the post office delivers it to your home - but the "innovation" is actually that it allows the shipper, UPS, and USPS to take turns blaming each other for losing your stuff. I will stick to buying things in person at retailers. I have decided that I am no longer ordering anything on line to be mailed to me. I am so utterly dumb founded by this whole ordeal. This service is not a "service." It is a disservice to anyone who uses it Two weeks ago my packages were scanned at a location 1 hour and 20 minutes from my home. Now they are just plain "missing in action." No one involved in this has a clue what's going on or where my packages are. Every time my packages were scanned, they would sit there for days. This is more than frustrating! If this Mail Innovations is in business to irritate and frustrate people, and just plain test their patience, they are doing a bang-up job. The post office claims they don't have them. I called UPS and they claim the packages were given to the post office. Just today I found out my packages were mailed through Mail Innovations. I have repeatedly called the post office and keep being told that they can't tell me where the packages are and to call back in a couple of days, which I have done 4 times now. Expedited shipping? I hate to see what regular shipping is. I have been trying to track 3 packages from them for almost a month now. I paid for expedited shipping from the retailer. Many items are either shipped to incorrect other facilities or they disappear completely! PLEASE, reconsider before subcontracting with UPS Innovations! I for one will nolonger purchase from retailers that use them! I now have not received 3 packages from 2 different stores because no one can locate my items just this month alone! They have no way of contacting local UPS Innovations offices to track the missing items. Meanwhile, the USPS never received the package! They are forced to scan an acceptance tracker for large bags filled with packages and don't know if the packages are actually there that are on the list until the shipment they received is processed. UPS Innovations is a TERRIBLE subcontractor many internet based companies are using! I spoke with my local Postmaster and they have been having problems NATIONWIDE FOR MONTHS with NO corrections made by UPS Innovations after being made aware of the problems on many occasions! They incorrectly track packages so that they appear to have been delivered to the USPS and the items are just waiting for USPS to "accept" the packages.
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